Conditions for the Supply of Training Services. These terms and conditions regulate the business relationship between you and us. When you buy from us, you agree to be bound by them.
We are: Asset Management Academy, a Business Unit of Asset Management Consulting Limited, Our address is: 221 St John Street, Clerkenwell, London, EC1V 4LY, UK. We are a Limited Company, registered in England & Wales and our Company Number is 03318715. If you need to contact us in relation to the Training Services to be supplied or supplied under this agreement, you can email email@example.com or telephone +44 (0) 1948 830 900. Asset Management Academy Limited is a Business Unit of Asset Management Consulting Limited whose parent company is Turner & Townsend Limited.
You are: a visitor to Our Website / our customer
The terms and conditions
1 Definitions In this agreement:
“Content” means any material in any form published on Our Website by us or any third party with our consent;
“Course Details” means the information produced and published by us that describes the contents of our courses and the methodology of our course delivery that you wish to / have ordered, including hard copies and electronic copies from Our Website of leaflets, schedules, brochures;
“Examinations” means any examinations provided by the Institute of Asset Management
“Goods” means any materials, products, goods or articles of any kind (including without limitation, the Software) supplied by us to you in connection with the provision of the Training Services;
“Intellectual Property Rights” means any patent, copyright, design right, trade mark, confidential information, know how and all similar rights, whether or not registered or capable of registration, belonging to us or arising from the performance of the Training Services;
“Our Website” means the entire computing hardware and software installation that is or supports Our Website (www.am-academy.com);
“Products” means any instrument or other product developed, manufactured, licensed and/or sold by us or any of our affiliates;
“Software” means any software supplied by us to you, which form part of the Goods; and
“Training Materials” means all teaching materials used by us to deliver the Training Services, including presentation slides, handouts, teaching notes and any other materials, whether provided in hard copy or by electronic means;
“Training Services” means any of the training courses and programmes we offer for sale on our Website and include Goods so far as specified for each course or programme.
2 Our contract with you These terms and conditions apply:
2.1 So far as the context allows, to you as a visitor to Our Website; and
2.2 in any event, to you as a buyer or prospective buyer of our Training Services.
2.3 Our contract with you shall be completed when we accept your order by e-mail confirmation. Our message will also confirm details of your purchase. Joining instructions and any further information, if appropriate, will be sent to the same email address approximately two weeks before the date of the course or programme.
2.4 Whilst we endeavour to ensure the materials detailing the courses and programmes are as accurate as possible, we are sometimes required to make changes to the speakers and/or course content at short notice. In the event that we are required to amend the Training Service, we will provide substitute services of equivalent quality and price.
2.5 If at any time a Training Service for which you have paid becomes unavailable, we will contact you immediately and arrange to refund any money you have paid or transfer you to another course.
2.6 We may change these terms from time to time. The terms that apply to you are those posted here on Our Website on the day you order Services.
2.7 If in future, you buy Training Services from us under any arrangement which does not involve your payment via Our Website, these terms still apply so far as they can be applied.
2.8 If we owe you money in relation to the purchase of Training Services, we will credit your credit or debit card as soon as reasonably practicable but in any event no later than 30 (thirty) days from the date of your order.
2.9 Unless expressly agreed in writing, signed by hand by a company Director, this agreement shall apply and cannot be superseded by any other terms or conditions submitted to us
3 Your account with us
3.1 You agree that you have provided, and will continue to provide accurate, up to date, and complete information about yourself. We need this information to provide you with the Training Services.
4 Price, payment and service provision
4.1 The prices quoted on our website and in our Course Brochure include tuition, Course Materials as outlined in the Course Brochure and website, and food and drink as outlined in the Course Brochure and website.
4.1.1 Any optional costs (including additional excursions) will be clearly identified on the website and in the Course Brochure and will be payable in addition to this price if you decide to exercise any options.
4.2 You agree to provide our Payment Solutions Provider with the details necessary to take payment for provision of the Training Services.
4.2.1 Please be aware that Payment Solutions Provider may email you a receipt for your payment prior to our email confirmation. Please note correspondence from Payment Solutions Provider confirms receipt of your payment and does not confirm our acceptance of your order.
4.3 Training Services will be provided as detailed in the relevant Course Brochure provided on Our Website.
4.4 Unless stated, you are responsible for making your own arrangements for travel to and from the stated venue and accommodation, if required. We may, from time to time, provide details of accommodation providers within the vicinity of the venue, including negotiated rates. However, we do not accept any responsibility for any matters associated with such bookings.
4.5 Examinations are not owned or controlled by us. The dates and/or locations of the Examinations are subject to change at any given time.
4.6 Hardware required to undertake Examinations must be supplied by you unless otherwise agreed in writing or on the specific course website listing.
4.7 While we will make every effort to check that an internet connection is available for the examination, we cannot make any guarantees or be held accountable for network issues beyond our control.
5 Cancellation of order
5.1 If you are a citizen of the European Union, and you are buying Training Services, you may cancel your order for the Training Services at any time before the expiry of 7 working days from the date of our confirmation email, not including the day you ordered.
5.1.1 If you book onto a course that is due to commence within 7 working days of the date of booking and are eligible under the above clause, you may cancel your order from the date of our confirmation email until the day before the Training Service is due to commence.
5.1.2 If you choose to cancel within this period, we will refund your money within 30 days from receiving your request to cancel.
5.1.3 This paragraph does not affect your rights in the event that you have a genuine and valid complaint about the way have provided the Training Services to you.
5.1.4 Orders cancelled following the expiry of 7 working days from the date of our confirmation are subject to cancellation fees. These are: 35 days or more: 50% of fee, 34 days or less: 75% of fee, 14 days or less: 100% of fee
5.2 If you are not a citizen of the European Union, and you are buying Training Services, you may cancel your order for Training Services subject to the following cancellation fees: 35 days or more: 50% of fee, 34 days or less: 75% of fee, 14 days or less: 100% of fee
5.3 A substitute may be nominated at any time
6 Foreign taxes, duties and import restrictions
6.1 If you are not in the UK, we have no knowledge of, and no responsibility for, the laws in your country.
6.2 You are responsible for purchasing Training Services which you are lawfully able to use and for ensuring that, by accessing the Training Services, you do not contravene any law in your country.
7 Dissatisfaction with the Training Services
7.1 If you are not wholly satisfied with the Training Services, please tell us at the earliest opportunity:
7.1.1 exactly why you think we have failed;
7.1.2 the date, if relevant, of the failure;
7.1.3 when and how you discovered the failure; and
7.1.4 the result of the failure.
7.2 To do this, it is essential that you contact us either
7.2.1 by email at firstname.lastname@example.org; or
7.2.2 in writing to Head of Training, Asset Management Academy, 221 St Johns Street, Clerkenwell, London, EC1V 4LY, United Kingdom.
8.1 We or our Content suppliers may make improvements or changes to Our Website, the Content, or to any of the Training Services, at any time and without advance notice.
8.2 You are advised that Content may include technical inaccuracies or typographical errors. This is inevitable in any large website. We would be grateful if you bring to our immediate attention, any that you find.
8.3 We give no warranty and make no representation, express or implied, as to:
8.3.1 the adequacy or appropriateness of the Training Services for your purpose;
8.3.2 any implied warranty or condition as to merchantability or fitness of the Training Services for a purpose other than that for which the Training Services are commonly used;
8.3.3 compatibility of Our Website with your equipment, software or telecommunications connection.
8.4 We are not liable in any circumstances for special, indirect or consequential loss or any damages whatsoever resulting from loss of use, loss of data or loss of revenues or profits, whether in an action of contract, negligence or otherwise, arising out of or in connection with your use of Our Website or the purchase of Services.
8.5 In any event, including the event that any term or condition or obligation on our part (“Implied Term”) is implied into these conditions by law, then our liability is limited to the maximum extent permitted by law, to the value of the goods or services you have purchased.
8.6 The above two sub paragraphs do not apply to a claim for personal injury.
9 System Security
9.1 You agree that you will not, and will not allow any other person to violate or attempt to violate any aspect of the security of Our Website.
9.2 You may not use any software tool for the purpose of extracting data from our website.
9.3 You understand that any such violation is unlawful in many jurisdictions and that any contravention of law may result in criminal prosecution.
10 Intellectual Property Rights
10.1 We will defend the Intellectual Property Rights in connection with our Training Services, our Products and Our Website, including copyright in the Course Brochure, Course Materials and the Content, whether provided by us or by any other provider (including copyright in: text, graphics, logos, icons, images, audio clips, digital downloads, data, and software).
10.2 We also claim copyright in the designs and compilation of all Content of Our Website and Training Materials. Title, ownership rights, and other Intellectual Property Rights, whether protectable or not, shall remain our sole property.
10.3 Except as set out below, you may not copy, modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Course Brochure, Training Materials or Content, in whole or in part.
10.4 You may not use our name or logos or trade marks or any other Content on any website of yours or that of any other person without our written consent.
10.5 Subject to the other terms of this agreement, you may download or copy Content only for your own personal use, provided that you maintain all copyright and other notices contained in it. You may not store electronically any significant portion of any Content.
10.6 It is your responsibility to ensure all allergies are communicated with venue staff each day. We are not responsible for the catering provided.
11 Indemnity You agree to indemnify us against any claim or demand, including reasonable lawyers’ fees, made by any third party due to or arising in any way out of your use of our Training Materials or Our Web Site, or the infringement by you, or by any other person using your computer, of any intellectual property or other right of any person.
12 Miscellaneous provisions
12.1 When we communicate with you we do so by email. You agree that email communications are contractually binding in the same way as properly signed and dated paper sent by post.
12.2 Nothing in this agreement or on Our Website shall confer on any third party any benefit under the provisions of the Contracts (Rights of Third Parties) Act 1999.
12.3 If any of these terms is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.
12.4 No waiver by us, in exercising any right, power or provision in this agreement shall operate as a waiver of any other right or of that same right at a future time; nor shall any delay in exercise of any power or right be interpreted as a waiver.
12.5 In the event of a dispute arising out of or in connection with these terms or any contract between you and us, then you agree to attempt to settle the dispute by engaging in good faith with us in a process of mediation before commencing arbitration or litigation.
12.6 We are not liable for any breach of our obligations resulting from causes beyond our reasonable control.
12.7 This Agreement shall be governed by and construed in accordance with the law of England. This agreement shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is hereby expressly excluded.
12.8 If you have received Terms and Conditions in any other form of communication from us, the Terms and Conditions set out here are in addition to the Terms And Conditions set out in the communication.